The whole experience was a little surreal and it w...

The whole experience was a little surreal and it was VCGS who brought clarity to the process. The GP whom I saw was unaware of genetic testing and had to spend 20 minutes explaining it to him. Then rang VCGS and they had to as well. They guided me through the entire process. Could not afford to pay bill on time and then they let me pay it off by installments - no issues. Overall very professional and very helpful.