Derek Byrne

Review of Capital Ford

Ford Connect Van 2014 purchased at capital ford 3...

Ford Connect Van 2014 purchased at capital ford 38,000 mile ,falling apart , to many problems to write on one page , most recent Air Con. gone out , warranty up after 36,000 Miles , service Dept will even call you back . $1100.00 repair would rather give my money to Local repair shop if you drop your car at Capital Ford you may never see it again , last time they repaired brakes they forget to put pads in . Most recently , replaced 2 windscreens at my expense all cracking in the same place and it is cracked again same place , also replaced Brake lights Front Head Lights radio again all at my expense mainly because they never have an opening that suits my time line of when Truck is not in use and they give a service date of 1-2 weeks out ( no lights for a week )
After posting this review Eric was kind enough to call me from Capital Ford , ( I guess you have to write a review to get them to call you back ) , anyway Eric was very nice , said he could see what he could do about getting the latest issue repaired ( Air- Con ) under warranty which is a long shot , however will not await his call and again going to get Truck repaired at local shop who can repair on my Time line not theirs and would rather give the repair charge to them .