macy Laws

Review of Capital Ford

Absolutely terrible experience. Would not recommen...

Absolutely terrible experience. Would not recommend at all. Appointment was made for 8 AM on a Friday, promptly dropped off the vehicle for the set appointment time. Made a phone call same day at 5 PM to check on the status of the vehicle and they said they had never gotten to it and couldn t until Tuesday of next week. Why let a customer s vehicle sit in your lot with no intentions of honoring appointment? Very dissatisfied.