Michael Clarage Review of Taverna Banfi at the Statler H...
4 stars for the price of 5
4 stars for the price of 5
I am not complaining about the hotel, I am saying that the price does not match the result. Much about a stay has to do with the people, and the little things. (And that the room does not smell, but I am giving 4 stars because the room was great.) The bell hops were too aggressive & had no conversational skills, the waitstaff was clearly in training, the printers in the business room had no ink. Not killers - but clearly not worthy of 5-stars.
I was in the restaurant business, and also a trainer of managers. If this is a school for hotel people, I saw no teachers on staff. How would the teacher of the bell hops know how to improve their skills if they were not there to see it.
The hotel is fine, quite nice. But not worth the price.
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