I am very thankful to Sergio and Eddie in the serv...

I am very thankful to Sergio and Eddie in the service department. I purchased my CPO Escape four months ago from a different dealership (AutoNation Ford Katy ... do NOT buy from them!!!) and this past Saturday, my vehicle just stopped going in the middle of traffic. I had it towed to Legacy Ford since it was the closest dealership to where it broke down. Turns out, AutoNation Ford Katy sold me a car with the completely wrong battery for my car (NOT a Ford Motor Parts battery, which it should have been if being sold as a certified pre-owned vehicle and the wrong size!!!) which blew the fuse box. I tried speaking with Sam, the Pre-Owned Sales manager at AutoNation Ford Katy but he was no help and doesn t want to own up to their mistake. I have yet to hear back from Mike Stevens, the GSM, even though I ve left several messages. Sergio and Eddie were very helpful with the diagnosis of my car and even provided me with additional information to help me get AutoNation to reimburse me. In retrospect, I should have purchased my car from Legacy but hindsight is 20/20. I will definitely be using this dealership (Legacy Ford and NOT AutoNation Ford Katy) for all of my service/sales needs in the future.