I question the manufacture, PGT Windows, in their ...

I question the manufacture, PGT Windows, in their poor choice of approved installers. If they are working with a company with as low of standards as Armortech Windows & doors it is poor reflection of them.

I would not recommend this Armortech to my enemy. They will not take responsibility for their errors or damage they caused.
I had my windows and doors replacement project started by Armortech in mid September 2019. I should have reconsidered on the first day when I heard then entire team complain about how bad management was.
On that first day they noticed that they had ordered the wrong doors. I also noticed that they ordered the incorrect transom window. I informed them of the error and they said they would get the correct window ordered.
On their next visit to install the right doors; I noticed that they were installing the incorrect window that I had discussed with them previously. When I pointed it out they reached out to their manager (Andrew) who called me up and argued with me about the window. Until I pinpointed his error.
A month later they came to install the correct window. In between that time I emailed Andrew about items that needed to be repaired. Including damaged threshold, damaged ceiling, damaged bathroom wall, damaged vinyl on the windows and silicone in between glass on the windows. He never acknowledged my email.
In late October the correct window was installed and they set up for inspection. With the threshold still damaged, ceiling still damaged and Bathroom still damaged. Inspection failed due to missing screws, missing deadbolt plates, locks not engaging, wiggling doors showing visible light around the edges.
They resolved some issues and had another inspection that passed in November. Though they did not repair the threshold, damaged ceiling, and damaged bathroom. I ended up having the bathroom repaired on my own. Dave committed to having Josh correct the remaining issues.
In December Josh replaced some of the threshold. But the ceiling was not repaired. At that time I also noticed a cut they left on the outside wall over a door. I requested that be fixed too.

I talked to Dave, the owner, and requested getting his insurance involved to repair the damage. He kept insisting he would have his crew out to determine what caused the damage. I was not comfortable with that option and he started arguing with me and hung up on me.
In February I did get notification that his insurance had been contacted and they were sending out an adjuster. I also contacted Armortech to inform them of broken and damaged frames around the glass.
March 2020 I get notification that they would not cover the damages as they could not determine what caused them as the damaged had been repaired.
I reached out to Dave and requested compensation for the damages and he is refusing.
To this day the threshold is still not fixed, and they have not offered repair to either the bathroom or the flooring. Additionally, there are still broken and damaged frames around the glass.
If you cannot trust the company through the install process how can you trust that the warranty they offer is of any value.
I should mention that the lending company Armortech set me up with, Greensky, paid Armortech before all work was completed. In other words Armortech was paid to leave a job incomplete and paid to damage property.