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Mike A

3 years ago

This was my first real hotel stay since Covid-19 s...

This was my first real hotel stay since Covid-19 shut things down. I came in with low expectations and was pleasantly SURPRISED! This place is not only beautiful inside and out, but offers additional services like poolside service and loaner Cadillacs! The staff was AMAZING! (with one exception) Everyone went above and beyond to make sure my stay was PERFECT! I wanted to highlight some of those whos attentiveness and attention to detail went ABOVE & BEYOND! Monica and Deja from Front Desk/Guest Services were an absolute godsend and really were the ones who orchestrated the whole experience, THANK YOU! Expect to be greeted by THE BEST Valet guys you'll ever meet, Chad and Cord. And a BIG THANK YOU to Jen from Housekeeping, whom kept the room clean as a whistle and made sure we had ample complimentary chocolates to indulge ourselves on while we were on our stay! A side note of negative, I did want to mention: when i had purchased two old fashions at the hotel bar, I was told AFTER the fact, that the 2 drinks (old fashions) came out to $184.88 (tip not included)! I was in such shock and too embarrassed to make a fuss in front of my friend, that I just paid it. On a MUCH brighter note Overall, if you haven't experienced life changing service, get yourself to The Montage Deer Valley, you WONT regret it!

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