My experience with EMS overall was not good. I ga...

My experience with EMS overall was not good. I gave them my business for a number of years and they regularly gave me the 'hard sell' tactic to capture further up selling. That I could handle. The final straw came when they lied to me to get me to make a large order that they said would be a 'one off' design fee. Within 3 days they called me again to say that I needed to pay a further 300.00 pound. As the order had already started I had no choice to pay this extra fee else loose the money I had already paid. As for it being a 'one off' design fee was a big fat massive lie!! Almost a year to the date of the initial order they send me the request for renewal fees of this order which was suppose to be the so called 'one off' design fee. When I requested to listen to the tape recording of the sale taking place to prove that I wasn't mistaken with what had been agreed to, you can guess, they couldn't find it!!!! My advice is to avoid this company at all costs and for those that are already with EMS, make sure you get everything that you have agreed to on the phone, confirmed in writing. You will be glad that you did!

In response to your reply. No that is not true, the renewal was not for the 'renewal of domain name' I expected to and did pay for the renewal of that. The renewal was for 594.00 pound plus VAT for the 'Renewal of Gold Package Website Period 2105-2016. I have the letter of renewal notification in front of me now, shall I post it to you?