Laura Flores

Review of Alexander Forrest Investments ...

Poor customer service and responsiveness to tenant...

Poor customer service and responsiveness to tenants needs and issues with complex issues. Don t rent from their properties including Campus View and Campus View West in Lawrence KS. I m sure there s many more.

They don t answer questions in times of national emergency and when their tenants are in financial danger. Their tenants in Lawrence, KS are low income and yet require them to make timely payments when work is laying them off. This large corporation with multiple properties can afford a moratorium on one months rent while their tenants are out of work for reasons out their control. Will you have tenants risk their health to find work and if so do you have work for your tenants so that they can make timely payments? At the very least offer it one a case by case instance.