Not quite the Ritz Carlton experience. It feels li...

Not quite the Ritz Carlton experience. It feels like an abandoned Ritz Carlton property. The paint on the bath tub peeling and the water is yellow. The excuse is that there is a tank for each property and needs to be drained. My problem is, why was it not done prior to guest arrival? Due to paint (coating of the tub) peeling (and metal corrosion in the tub) and the condition of the water, we had to move the room and the whole checkin process and getting settled took 4-5hours. After moving to another room, still the paint on the tub was peeling with yellow water. At this point I did not want to even bother switching room again. Not just the condition of the rooms but the communication is horrible. We requested for adjustment of the reservation prior to checkin but the management was not aware of it and sorting it out took another hour ... no apologies ... I will never come back and will escalate to management.