I ve had nothing but issues with service for the p...

I ve had nothing but issues with service for the past year I ve been with these guys. Spent hours of my life on the phone resetting boxes, having failed services, and waiting on things to reboot. Today my service went out at 3pm. Spent an hour on the phone trouble shooting only to figure out one if the main boxes is failing. I work from home and need internet to do my job. They would not send a technician out this late in the day because all their workers are finishing their last jobs of the day . Instead of letting one of them work overtime to come fix my issue they are making me wait until tomorrow. I asked for someone to come first thing in the morning and they can t even offer me a time slot. Simply said it s an all day appointment and I must be home all day to wait for them but hopefully we can get someone out there by noon . Hopefully?! Yeah let s hope I don t loose thousands of dollars in business not being able to do my job. Absolutely unacceptable and terrible customer service. Needless to say I ll be cancelling my service with this poorly ran company.