Slavik Shumylo Review of Audi Wynnewood
Service department is horrible!!!!! Came in on my ...
Service department is horrible!!!!! Came in on my 2017 Q7 for the first service, and asked to make sure my tires are rotated. When picked up the service advisor told me again when asked that everything was done and tires were rotated. When I got home i noticed grease finger prints on my hood, so I decided to open the hood and look under. To my disappointment, I found oil spills and stains on my engine cover and the left side of the engine block. The tires were never rotated and tire pressure was never corrected. When I contacted the service adviser, he gave me a lot of excuses, and even told me that the tires did not need to be rotated, even though in my manual and everywhere online it says "rotate every 5k miles". Also they never checked for safety recall that was suppose to be done on my 3rd row seats. Would not recommend this service department to anyone, this is not PetBoys or JiffyLube, one should not encounter sloppy techs and lying service advisors at an AUDI SERVICE CENTER!!!!
Comments: