Glenn Smith

Review of City Volkswagen Chicago

Dec 1-14 purchased used MB. Missing paper manuals,...

Dec 1-14 purchased used MB. Missing paper manuals, one key, front license plate mount & drivers floor mat. Given 4 used worthless tires which no buyers on Craig's list or E-bay. Sent a pdf man.Told by rep they would provide manuals, plate mount and help with key. After numerous calls and E-mails(most not returned) call from rep, mid-dec, reminded I had signed all papers and there was no legal requirement for them to do anything. I agreed and told him I thought they were honest & had a moral responsibility. He said they would order manual and screw lic on front bumper if I would bring auto back; I told him that was not acceptable on a $47,000 auto. Followed up with many calls and E-mails thru Jan 17. Feb 2 rcvd owners man, no lic plate mount or help with key no mention of missing floor mat. BUYER BEWARE !!!!!!!! MY RATING IS MINUS 0