To escape more than anything !!!!

To escape more than anything !!!!
SAV more than deplorable.
Delivery paid 150 euros to finally move 3 times for missing parts.
Knowing that we are 45 minutes drive
Normal?
Wait 1 month for a refund of parts returned. And must constantly raise.
Normal?
And I'm not talking about the availability and professionalism of the advisor.

Solid materials and very pretty certainly.
But I will not try for anything in the world the experience at home!