Deborah Winchel

Review of United Heating and Cooling

At 1:00am on a Sunday morning, we finally arrived ...

At 1:00am on a Sunday morning, we finally arrived home from our 2 week vacation. Unfortunately, our air conditioner ALSO decided to take a "break" while we were away - our home was hotter INSIDE than it was the whole time we were OUTSIDE in Mexico!

After cranking the A/C to 43 degrees and watching the thermostat remain on 93 degrees for about 30 minutes, we realized we had a problem. So we called it a restless night (morning).

When we got up later that Sunday, we called United Heating and Cooling and spoke with Stephanie who was absolutely professional, friendly, empathetic, and helpful. She dispatched Chad to our house and was there within an hour. Again, Chad was totally professional, friendly - even humorous, which is what we needed right then! It took him maybe 30 minutes to get everything working, explain the problem, and apply our discounts.

Seriously - we got PERFECT no hassle service on a Sunday, and were back to normal in less than a few hours!

Can't be happier with United Heating and Cooling!