Food Reviews Dallas Review of Steak and Ale
Worst customer service, the manager is pathetic. ...
Worst customer service, the manager is pathetic. The restaurant smells terrible, it is unbearable. I have ordered to several times and they NEVER get anything correct. My orders have been wrong both times. People answer the phone laughing and carrying on conversations with other people as you are talking. I do not know how this place exists. I wish I could rate it a 0. Bartenders are consistantly on their cell phones when I come to pick up my orders and do not lift their heads up to acknowledge a person is standing there. You have to actually say hello for them to even take their heads out of their phones. Female brunette bartender eats in front of customers sitting at the bar. Take a break, do not be unprofessional. No restaurant should be run like this. The employees definatley are a reflection of the management.
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