The technician just left my home having tuned up o...

The technician just left my home having tuned up our furnace in preparation for winter. Nothing outstanding about that, but it reminded me that I had never posted any feedback about an experience I had with Pyramid earlier this summer. Our A/C unit failed on a Friday evening. I went on-line and placed a service order. Seeing a 24-hour emergency service phone number, I called and was encouraged by the young lady on the other end letting me know that she would connect my service request with a technician who would be able to get to me the next day. By 9:00 AM on Saturday, I had a phone call from the tech and by 10:30 he was pulling into my driveway. You simply can't ask for better service than that!