Who enjoys going to get a car fixed? RIGHT!

Who enjoys going to get a car fixed? RIGHT!
BUT ... If you have to go, why not go to a dealership that: 1. KNOWS your car, 2. Has well trained service personnel who are trained on your specific vehicle, and 3. Treat you like they want you to return.
I had a RECALL on my AUDI ... CATALYTIC CONVERTERS and AIR BAGS. They scheduled an appointment, went over exactly what the recall entailed, and arranged a LOANER! Who does that anymore? I had my car serviced during this visit and I WILL return. Why would I not?
You WANT quality? Go where quality is the normal procedure.