Chris Phillips

Review of Here to Serve Restaurants

Went here yesterday to meet up with some friends f...

Went here yesterday to meet up with some friends for a drink. The venue is beautiful. I love all of the wood used and the decorations. Atmosphere is good.

The food that I had was decent. The Brussels Sprouts were overly salty and too saucy/syrupy. Fries and sauces were very good.

Service was OK. We waited 10 minutes to get silverware after getting our food. The place was not busy at all, I'd say less than 25% full.

Since it was raining there was a giant puddle at the bottom of the steps at the entrance and we had to use a cinderblock to hop over the puddle. They need to get the drainage fixed asap.

Biggest complaint though was when it came time to get our checks. The waiter told us that he was unable to split checks. And I don't mean he said he couldn't split a single item into multiple checks which would be more understandable. He meant he could not give seat 1 the 3 beers that she drink and seat 2 the 2 mimosas that he drink. He said their system doesn't support it. Our group wasn't overly large either. 7 people with only 6 actually having ordered anything.

No restaurant that opened in the last month is going to have a PoS system that's unable to split checks. And if they do then that was a huge mistake on management's part.

This isn't New York. It's common courtesy and expected to be able to split checks if the customers ask for it, within reason.

Likely won't be back. There's too many good restaurants on the West Side to go to one who won't split checks for your group.