I gave it 3 stars because my husband & I buy here ...

I gave it 3 stars because my husband & I buy here when we need something really fast & don't want to drive to Lowe's! Last time we went to buy some wire for a project, well a girl called for 'wire-cutting' on aisle 10,guy shows up,asks what we need, leaves to get measuring tape, comes back without wire-cutters, leaves again to get them! Finally starts to measure & cut & here comes the girl & another guy. 3 ppl to cut 5ft. of wire! Really?!! They have a small handful of ppl that are willing to help you! The women & guys @ the customer service counter are laughing & giggling everytime I've been in there, they don't acknowledge /greet customers. Cox is my bad habit! I wish I didn't live so close that way I'd have to drive to Lowe's!