Renee Sowell

Review of AppraisalTek

Do not use this company! Tiela Rigg appraiser came...

Do not use this company! Tiela Rigg appraiser came out to my home to appraise it. She made a huge error not including all of my square footage. She listed my home as 3737 sq feet and did the comps based on that square footage instead of using the total living square feet of my home which is 4100+ square feet. She listed my additional 400 square feet as detached space??? It was a good thing i held onto my first appraisal. The first appraiser listed all of my square footage and used correct verbiage to describe my property. He also used the appropriate comps to assess the value of the home.
I had to challenge this error with this company and it took over 2 and a half weeks to get this resolved!! This company s customer service when there are issues is nonexistent. The Owner/Instructor Robert Olgesby, tried to defend this error instead of just fixing it, in a timely manner!! After several phone calls and emails from myself and my lender, my value was increased!! If i could give my experience with this company zero stars, I would.
Run far away and do not allow your lender (if refinancing) to use Appraisal Tek!!