My husband and I used to frequently order delivery...

My husband and I used to frequently order delivery from this place. We love the food here. However, our last experience was quite poor.

We ordered our usual steak sandwiches and fries.When they got here, as soon as we opened the sandwiches we saw they were made wrong.

We immediately called the restaurant to fix the issue. The lady that answered seemed nice, apologized and said she had our order and would have someone deliver the correct sandwiches.

Two minutes later we received a call from the restaurant stating that they had made the sandwiches exactly the way we ordered them and wouldn t be replacing them. I had the ticket and sandwiches in front of me and could clearly see they mixed up the toppings. I advised the person of this and they put me on hold.

When they returned they advised that they would send someone out, and that I would need to return the previous sandwiches. A driver did show up with the replacements correctly made and we returned the old sandwiches. I was extremely disappointed at how they handled the situation, though. All I wanted to do was enjoy my lunch. I was too upset at the way I was treated and will not be returning.

Do yourself a favor and go somewhere that your business is valued.