Dillon Mears

Review of Kerry Toyota, KIA & Subaru

If you have Covid-19 concerns, do not go to Kerry ...

If you have Covid-19 concerns, do not go to Kerry Toyota in Florence. I dropped my car off at 7:30 and the few people that were there were wearing masks. When I showed up to pick my car up at 4, I was shocked by how many employees were not wearing masks. I saw five separate employees that were attending customers not wearing a mask for an extended period of time. Two of which were getting in and out of cars being picked up and dropped off. This business is the worst business I have been to since the pandemic started in regards to complying to public health. I reached out to management and received a generic email that did not address any of my concerns. I bought my car here five years ago and will now be taking it elsewhere to be serviced. Outside of Covid-19 concerns, expect to pay top dollar for the services provided. On a side note, stay clear of their used car section of the dealership. My wife and I looked at a car there a year ago and one guy kept smoking in our face and the manager that day was an absolute jerk. He essentially told my wife she didn't know anything about cars and went out of his way to make her look stupid when she mentioned a similar car at another dealership she was looking at for a cheaper price. Kerry Toyota embodies the belief that all car dealerships suck.