Bettina Hopcroft

Review of Red Lion River Inn

We stayed on 8/17 in room 324.

We stayed on 8/17 in room 324.
The air conditioning sounded like a little air plane is taking off. We did not use it and just had the fan going. Needless to say it was very hot in the room during the night.
The bathroom was discussing. It had black mold stains on the ceiling and on the shower wall. Maybe it had to do with the fan not working in the bathroom.
You would think for over $200 a night it would be more pleasant.
We choose this hotel, because our daughter stayed there with her volleyball team. Then come to find out, one of my daughters teammates had a laptop stolen out of her locked room while the team was at dinner.....no cameras anywhere!! My daughter felt unsafe and violated to stay the night.
I just received and email to give feedback. It asked me how the staff was.....Yes the staff was friendly when I checked in, even gave me a toothbrush because my daughter forgot one. I did tell them about the AC being very loud. They said, ok thanks.
Then the feedback cut me off and said, thank you for your feedback.
Well, I wasn't done.....this is why I'm writing this review. Wrote an email too weeks ago and No response, either.
I come to Spokane often from Montana. This was the first time we stayed with Red Lion. I won't be coming back and can not recommend it to anyone.
I'm angry to have spent over $200 for the night and left very disappointed.