CopperAngel 1980

Review of City Utilities of Springfield

This company is so confusing. Fell behind due to f...

This company is so confusing. Fell behind due to financial issue and when I applied for assistance due to a shut off notice was told I didn't have even though I had been told I did have one and had a physical piece of paper showing I did. Now I definitely have one and didn't get a physical bill to turn in for assistance until the Friday before it's to be shut off. They need to make the process easier to receive help for those in a financial crisis.