Angelica Dial

Review of FIAT of Fort Worth

This dealership sold me a car with a bad transmiss...

This dealership sold me a car with a bad transmission and catalytic converter!!!
I had it for only a week before the check engine light came on and I found out. Now, I know that buying a used car with more than 100k miles on it means that the upkeep is going to be more necessary.... I am young and typically buy cars with more miles on it. The first red flag though, was when I had ALREADY signed all the paperwork and suddenly the sales and management team wouldn't allow me to drive it off the lot because an unknown part was being ordered. I asked service, management, and sales team members what part it was and no one would tell me. If this happens to you, don't take it home. I thought since I had already signed all the paperwork that everything is set in stone but I found out after everything turned out to be a scam that I didn't have to take it if they refuse to tell me what is wrong with the car even if I signed the contract.

I was asked to come in so they could "make it right" and "fix me up" to be told that if I wanted to stay in my budget I needed to buy a fiat............
Then I was told that the $4,500 that I put down on the car a week before the car had "sudden" issues would not be applied with the trade in, and not only that... but NONE of the $4,500 I gave them for the down payment on a car that had a bad transmission (One of the most important parts of a car) would not be applied to the trade in. They also lied to me about the carfax (I was only shown 2 pages of it... make sure to check it ON YOUR OWN) and the inspection rights I was told while the deal was being made
were not in my legal rights. So I suggest you take pictures of everything they show you and make you sign so that they cannot turn around and show you something different after the deal is made.

Above all, I asked to speak to the owner and he was no where to be found. Then the one sent to talk to me was a manager who blamed me because I bought a car that turned up having issues after JUST A WEEK. They finally showed me everything and it turns out 700 miles were put on the car between the last emissions test and the day they sold it to me (700 miles in only 2 days). Even though I had asked them to do a full test on it before I even came in the day I made the deal!

If you want to waste your money and be lied to during a 5+ hour car buying experience, and then be treated like a fool and bullied after signing paperwork that binds you to that car, then you should certainly go to Alfa Romeo Fiat of Fort Worth.