Nick Anderson

Review of Sears Imported Autos, Inc.

Customer service is horrible you assume for the m...

Customer service is horrible you assume for the money you spend on a Mercedes it would be great I sat there for a half hour just to drop my car off well they sat and talked to each other . Then I wanted a mid size suv for a loaner so I could test it and allow my wife to drive it . Well there was a snow so she wasn t able to drive it so i called to try and loan it for another day and told them to charge me whatever but that was a no I needed to have it back by 6pm regardless of the dangerous road conditions. If you ask me it s not smart choice on there end because then could of sold a 50,000 dollar vehicle if they would learn how to treat people