B

Bryce Kapitzky
Review of Stripe

3 years ago

This has been a horror story.

This has been a horror story.

3 weeks ago, my account payouts were shut off without notice stating that I needed up to update my address and send in my Articles of Incorporation.

After sending in necessary documents. My reviewal process was scheduled to end 6 days ago.

Still no response, I initiated a chat and they told me I needed to send more info. I sent
Articles of Incorporation
W9
Bank Statement
Letter from IRS - again!

Many, many, many follow-ups across many, many days and I receive 0 responses from them.

Yesterday I was asked to update my banking details. I checked the account and there seemed to be no issue, either way - I deleted the connection and relinked.

I sent an email back, then another, then another - still no response.

I call in asking for an update on my address being validated - should be straightforward my exact address is posted on my Articles of incorporation - they told me this is no longer a productive conversation and hung up on me within 5 minutes before I could even response.

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