Kylie Martin

Review of GoWireless, Inc.

I wish I could give this company zero stars. My ni...

I wish I could give this company zero stars. My nightmare started when a representative of the Mokena location (the store manager, mind you) charged me for $190 worth of accessories, unbeknownst to me (pop sockets, extra long phone chargers). Not a single item was discussed or requested. I was not awarded the full (promised) trade-in value of my phone, nor was I told correct information about the cost of insurance, additional lines, etc.

Perhaps most alarming was that I have yet to receive a response from the Mokena location, the District Manager or GoWireless Headquarters. I have reached out on FIVE DIFFERENT OCCASIONS.

If even considering a purchase through GoWireless, run fast in the other direction. I cannot stress this enough.