You people are ruining my life. We have had to uti...

You people are ruining my life. We have had to utilize the 'HUGS' service already and we are on a payment plan but the repayments are so high that we can't even afford those anymore and are now facing disconnection with my 8 year old in the house! We've done power saving tips, had my appliances tested for issues yet our bills each cycle are always close to a grand!! We have solar panels for crying out loud!! This is finishing me financially, how can you get away with charging these prices??? Disgusting.