I felt bad that the 1-star review was the only one...

I felt bad that the 1-star review was the only one considering I had a good experience here, as it did make me hesitate about coming here. However, I also did a vehicle transfer with Stephen, the manager, and he was very professional. The transfer did take 45 minutes, but that included me getting my insurance and a call to ICBC. Stephen explained to the seller how she could keep her plates (the other dealer was going to make her turn them in), and went through everything very thoroughly with me. His shop uses a checklist to make sure they don't forget everything. Sure, it might not be the quickest, but the confidence I felt that everything was done right was worth it.