Vera D.

Review of Suburban Chrysler Jeep Dodge

My partner and I walked in without an appointment ...

My partner and I walked in without an appointment today and immediately we were greeted by sales consultant, James Fredal. He was professional and personable and quickly assessed the right car for us. He didn't push hard with extra bells and whistles (thank you) and selected the car we wanted. We took a test drive and he got the financing process started promptly. We didn't realize the dealership closed at 6pm. He processed our supplier discount and started cleaning our car while we dealt with insurance (over 40 min since esurance didn't have the 2017 Chrysler Pacifica in their system). The financing consultant worked on our paperwork efficiently. James cleaned our new car himself since the crew had gone home for the day and told us to bring it back for a full detail next week. He walked us through the features and affixed our license plate for us. James went above and beyond and we appreciated his enthusiasm and professionalism through the whole process. Ask for him when you're ready to buy!