Although staff was kind, I felt we did not have a ...

Although staff was kind, I felt we did not have a good experience in the ER. My daughter was is extreme pain, took over 2 hours to get something administered (which didn't work for her). During this time we would hear uproars of laughter and chatter from staff station, which made us feel like we were being neglected. Twice I walked up to where they could see me to let them know we were waiting for pain meds and needed some attention. The ER did not seem to be busy at all. They wanted to release us to go home and we said we can't leave until we have some relief. Tried something else and basically said they couldn't do anything more. ER station we were in was filthy dirty. Floors unkept, trash can was gross. Although we live in Jupiter, I probably will not be returning to that ER.