Toms Chevelle

Review of Cook County Treasurer's Office

Crazy website let me submit my payment twice, I th...

Crazy website let me submit my payment twice, I thought it did not accept payment so I tried again. That was a mistake! Took my property tax twice, so I go there and fill out the paperwork and was told it would take 8-10 weeks to get my money back! It took 15 min to take the money, but 8-10 to get it back! 4 weeks later I look on the site for an update and it says no refund is due... I call them and the most uncaring person answers and tells me they have the paperwork and that it would be 6 months to get the refund!!! What??? Typical Illinois bureaucrats!