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Sandy Powell

3 years ago

My husband was in Springcreek for over 7 years aft...

My husband was in Springcreek for over 7 years after a brain injury. Many staff members care for and about the residents but administration does not. Lots of issues at this facility, high turnover, old building, with minimal upkeep except cosmetic. So many problems including an antiquated phone system which contributes to lack of communication with family. There is no receptionist...ever, so the phone rings and rings. Pretty scary when you want to check on your loved one. Administration is never available and does not return calls. Bottom-line: Stay away. Don't subject yourself or your family member to this place.

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