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jack thornton

3 years ago

I have always used Harvey windows in our home. I w...

I have always used Harvey windows in our home. I was pleased to find that when we moved the new home had also used Harvey Windows as they are energy efficient and easy to clean.

However, some of the screen clips were missing and needed to be replaced. Knowing that Harvey was very customer oriented I called their Service Rep and told her of my situation. Not having the part number or age of the windows, Service Rep Maria, took the information I had and said she would get back to me.

In a short time she called me back and sent me a picture of the clip. Perfect it was the right one. I expect to pick them up free of charge at the local dealer.

Impressive company, from the product to the customer service rep. Thanks Maria. You represent Harvey well.

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