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My daughter presented to the Hennepin County Medic...

My daughter presented to the Hennepin County Medical Center ER Triage last night with complaints of chest pain and shortness of breath. The triage nurse told her Oh honey, you re just having a panic attack and didn t do an EKG or any other evaluation for over an hour. My daughter felt like she was treated like a drug seeker and her potential condition didn t seem to matter. Following her extremely uncomfortable and potentially life threatening mishandling by the triage nurse, she was treated quite well. The rest of the care team was appropriate and professional. Fortunately, she was not having a cardiac event, but it was a serious problem. My daughter who accompanied her is a cardiac intensive care nurse and has worked in the ER. I am a retired Mayo Anesthesiologist and both she and I were shocked and furious that an appropriate response to chest pain did not occur. There are very clear standards of care for a chest pain presentation in the ER and Hennepin dropped the ball.

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