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First, I would like to state that while the initia...

First, I would like to state that while the initial sales and experience at Heggs was inviting I am having to leave a negative review and will neither recommend or buy from this dealership again. I have contacted the dealership, both our sales representative and the finance department multiple times to figure out why my vehicle that I traded in has yet to be paid off almost two months later. I have already had to make one payment on the truck after I traded it in and will soon be paying another month due to the failure of Heggs Auto Group. This now means I will need to not only get Heggs to finally payoff the outstanding loan but also recoup two months of payment that should have been paid with ease from the dealership. Unfortunately this same experience was also shared by a family member who purchased a vehicle a few months prior. This type of reoccurring business practice conducted by a car dealership is unacceptable and will result in using a different dealership in the future when either myself or someone in our family is in search of a new vehicle.

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