As a long-time guest, I want to love The Standard,...

As a long-time guest, I want to love The Standard, but unfortunately it seems that service and facilities have declined. While each of these moments were minor individually, collectively I felt that the experience was subpar from what I had come to expect over the years.

When I arrived at the hotel, a gentleman did offer to help with my luggage but then after I checked in, he was nowhere to be found, so I ended up schlepping my own lugagge to my room. No big deal, but why even offer to assist if you're just going to dump my luggage in a cart in the hallway and leave?

My room was suitable, but the door handle was a bit loose and the drain in the shower was exceptionally slow. Overall these rooms could definitely do with some maintenance / upgrades.

The service elevator seemed to be out of commission, so the remaining elevators were constantly crowded with carts of food and luggage. It's not a pleasant experience to ride up 11 floors in crowded hot elevator with French fries.

The staff also seems completely uninterested in helping to flag down taxis. They were obviously too busy talking amongst themselves to be bothered with assisting guests.

Sadly, it may finally be time to find an alternative, where service and quality is a bit more of a priority.