Philip Pratt

Review of Frimley Health NHS Foundation ...

Generally ok, but my family's experience of the ou...

Generally ok, but my family's experience of the outpatients dept not that great. Only yesterday my daughter, who is 39 weeks pregnant and her 2 year old son were sent there by their Doctor and said they could be seen together. In the end my daughter was seen but was told that my grandson had to have a separate appointment. Eventually they came away without him being seen. Fortunately they had gone there with her husband, who then brought them all back to our house, where she just burst into tears. This is not an isolated incident. So disappointed with standard.

Since I wrote this review we have had to go to A & E a couple of more times again for my daughter and the experience was greatly improved. Our daughter also had her second child here at the end of February by C section and the nurses and consultants were wonderful.

So I will be marking this up a star.