Initial contact with sales person was Justin. He w...

Initial contact with sales person was Justin. He was nice, usual salesperson at the start. Looked at pics online as dealer 90 mins away from me. In picture looked like there was a scratch on dash and Justin said they would repair. It ended up being a huge crack on the whole dash which he never told me about--I had to see it myself. Justin and managers would not go lower than the price that was on the website--they said it was lowest they could go. After bringing the the used 4Runner back after having it checked out by mechanic, decided not to proceed with it. There was a large crack in dash that the dealer would not fix and a couple of minor things. This is the worst I have ever experienced in a dealership...the price on this SUV was lowered $1000 over night on the dealer site and Auto Trader and when Justin asked if we were taking it we told him of the lower price. Justin got ugly and rude and said "no way, prove it to me"! We said okay, and he said he didn't believe us and held the door open for us and said Goodbye! WOW!! Walked to car to leave and managers Chris and Andy came out behind us, to smooth things over. They tried, but damage was done. Too bad, as it really was a nice SUV.