Bill Wallace

Review of Indiana Brick Corporation

I dislike leaving a bad review for a business and ...

I dislike leaving a bad review for a business and I only do so if necessary. Ben at the Carmel location was the most rude person and unhelpful person I have ever met in a business where we are spending money. We went in to look at pool coping pavers for our pool install and enter the building with no greeting. Ben looks at my wife and I and puts his head down. When we asked if he had what we were looking for he answered like we were bothering him and responded "I don't usually work at this location" and slapped some books in our face and walked away. When I asked him to show me pool coping pavers he then said he doesn't think they carry what we are looking for. Since we were getting no help here we called the 96th st location and decided to go there. The gentleman there was extremely helpful and gave us sample pavers (for free) of the same color of the pool coping we are looking for even though the pool coping wasn't in stock. I do not recommend dealing with the Carmel location if you go to Edgewood Building Supply or at least don't deal with Ben because he is clueless. We realize now that he could have done the same thing for us by giving us other samples of the same color. We were very disappointed in our experience.