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im a new customer and i only used them since my ho...

im a new customer and i only used them since my homeowner policy sent them to me, so this is a totally unbiased objective opinion, obviously.

this company's tech person showed up on time and less than 24 hrs from when i initially talked to them--the previous *3*, yes 3, hvac firms either never contacted me or canceled their initial check up appointment... so on the 4th try, the third party insurance firm got me in touch with Airesmith... i wish other firms could be as quick and follow- through as they said they would like the Airesmith people!! Like clock work, the office lady said the part my gas heater needed would arrive in about 7 days from out of state (its an old unit the part is hard to come by) .. sure enough, on day 7 the tech crew arrived to install said part!. the hassle of dealing with unit warranties and insurance companies was kept to a minimum due to Airesmith office staff.. so yeah, im very happy of course with this crew. ill be getting an estimate for a full hvac system upgrade / install from them in the coming year. so far so good !! ps yes the house is warm and comfortable during this cold snap .

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