Chelsey Johnson

Review of HYATT REGENCY NEW ORLEANS

Great stay for the past two years aka two stars. R...

Great stay for the past two years aka two stars. Rooms are nice. This year unfortunately we experienced overcharges and unnecessary questionable charges that we did not request. Took multiple times to call to get it fixed, often left on hold for long periods of time. When 'fixed', we were never refunded the correct amount. Food was overpriced and buns were stale!