Gabriel Low

Review of The Upper House, Swire Hotel

Upper House is our hotel when we come to Hongkong ...

Upper House is our hotel when we come to Hongkong for holidays. We are always greeted like part of their family when we come here. It is like having a home away from home. We are met with friend faces like Kristina, Peggy, Shane, Clayton, Dino and some other great staff member. This time they made my Birthday celebrations in Hongkong so memorable. On my that day, I was greeted by the staff wishing me Happy Birthday as we stroll for breakfast and to our surprise I was given a chocolate platter with a candle for breakfast. Then when we came back from our dinner that night, we were given some more gifts and a Black Forest cake with a candle and a lighter. It made a huge impact for us. Thank you Upper House for looking after our stay again. P.S. When we leave for lunch or dinner appointment, if there is a company car available they always offered to chauffeur us there and back. This is what I call a 6 star service hotel. Guess what, we will be back.