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Brittney Snipes

3 years ago

So I got there to check in and after standing in l...

So I got there to check in and after standing in line for 45 minutes I was finally to the counter to check in and was told because I am a local from Georgetown county that they couldn't accept my booking which was made online. I feel like that I should have been made aware of this before I got there and waste 45 minutes of my time then had to go look for a new hotel. Thank God for the Marriott hotel for coming thru for the locals and not just tourists like dome other hotels and resorts. This hotel needs better communication for its customers and better services. And needs some improvement before I try to ever stay here again.

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