Rissa Piano

Review of Hilton Whistler Resort & Spa

Good location but old hotel. Our aircon is not wor...

Good location but old hotel. Our aircon is not working & maintance came over during our rest time and said to us its not working at all. Have to transfer to different room 2 times! 1st room they gave us king bed, my booking is 2 beds. So have to transfer to an upgrade room but its a king and a sofa bed, we really don t like it but have no choice! They offer free breakfast thou... when i spoke to those not so helpful front office staff. And raise to them my dissappointment! I want to give feeback to the manager but i tried to talk to him, he just said ok and walk away! Uggggh! To add, parking is sooooo expensive like 32 cad even of you are a guest! Will not coming back again!