frankie frankie

Review of Hyatt Regency Kuantan Resort

I went to this hotel for the first time. I didn t ...

I went to this hotel for the first time. I didn t live in myself. I just used to book a room. By the way, I told the counter about the situation when I first arrived. He asked me to sit in the chair next door and then I came to learn more about it. After that, a Malay counter clerk came. After understanding, he let me rest first. After he registered for me and handled everything, I sat alone and saw the waiter bring water to the customer to drink, but I didn t come over for a while, I went to the counter and asked the counter clerk to say that the water is over, let me wait for me to say ok because I have already spoken. I was thirsty and waited for a while and saw that the foreign tourists had already drank water, but I didn t give it to me. I went to the counter and said why I didn t have water to drink. The counter said that I had to give it to other customers first and then I stopped drinking.
I also took two deluxe rooms. What kind of service attitude is this!!!!