Bonnie Yeung

Review of Metro Town & MTR

I went into Metrotown Mitsubishi in May to learn m...

I went into Metrotown Mitsubishi in May to learn more about the Outlander PHEV and RVR. Jason Zhen explained the two cars in great details, answered all my questions in a completely friendly, non pressurized environment. I told him I was not ready to buy yet and he was fine, he even introduced me to the sales Manager, David Yang, on my way out. Jason was always prompt in replying my follow up questions via text messages and never pushed me buying. The fond experience made me bring my husband and his wallet back to Jason last weekend and we purchased the Outlander PHEV. Jason was friendly, knowledgeable, patient, and never pushy. David was professional yet approachable. Jason stayed until 10.30pm on the day we picked up our car, he explained every details of the PHEV and made sure we drove off the parking lot with confidence. He texted me the next day to follow up on my experience and new car. The whole experience was 5 stars!! We had purchased cars from different dealerships in the past and we rated the experience with Jason and David the best! Jason even showed me a text message from me to him in 2015. I had forgotten this but I had gone into the dealership and talked to him about the outlander in 2015, I did not end up buying the car at that time. It was a pleasant surprise when Jason showed me the text message. This again demonstrated the professional yet no pressure sales tactic from Jason. I am very happy with my car and I highly recommend Jason Zhen.