Decent dealership so far for service, my service a...

Decent dealership so far for service, my service advisor was very good. I went in for an oil change, purchased a service package but also needed a part that took 2 days to get. I couldn't get a loaner for the oil change at the time of my appointment, then when the part I needed (which was covered under new car warranty, would be there 2 days later) they couldn't offer me a loaner for those 2 days. Definitely an inconvenience. Never had that issue with my BMW or MB service when they found additional issues, and I expect that paying for a premium luxury brand gets you loaners in situations like this. Definitely not impressed but i'll give them another chance hopefully after covid.

I didnt buy my car from them due to their higher pricing, got a much better deal on my 2019 this past summer. Not sure I would buy from them in the future due to that experience but I will use their service for convenience and location. Overall.....ehhhhh. thats why 3 stars.